Returns
We hope that you are happy with your items, however of course if there are any issues we want to know.
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Should you need to make a return the process is very easy. Firstly, we accept any returns that are within 30 days of the items arriving as long as they are all sealed in the original packaging and un-used. Simply purchase a label via Royal Mail or Evri by visiting there website at the below;
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Once you have reached either site, click to send an item (Use a tracked service to ensure we can keep an eye on the items). Use our address to post the items back to which is;
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The Online Party Shop Ltd
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15 Tinkers Way,
Downham Market
Norfolk
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PE38 9TQ
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Once we have received the items all of the money will be credited back onto the original payment method used.
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